Schedule

12:00-12:55

Registration and Check In

Conference Center Lobby

1:00-2:15

Day One Opening Session

Chancellor Ballroom

Welcome

Pat Schou, ICAHN Executive Director; Ted Rogalski, ICAHN Board President

Day One Opening Keynote Speaker

Terry Foster, MSN, RN, CCRN, TCRN, CPEN, CEN, FAEN

"A Closer Look at Medical Humor"

This fun and enlightening talk will focus on the very "different" sense of humor shared by all in the medical profession. Often used as a coping mechanism, this speaker will explain the appropriate uses of our type of humor. Our humor invokes a positive attitude and unites us, no matter what your area, or era, of practice. Plan to be thoroughly entertained!

2:15-2:40

Afternoon Break and Snack

Chancellor Ballroom

2:45-3:45

Day One Breakout Sessions

Various Rooms

Quad Room

Marie Barry, Director of Community Economic Development at Rural Wisconsin Health Cooperative

"Rural Engagement in Economic Development: Why and How"

A body of research supports the idea that both the financial health of rural hospitals and the physical health of patients is largely influenced by the local economy. However, healthcare leaders face aq multitude of pressing problems more closely linked to the daily operations of their hospitals. How do you make the case to your Board of Directors and other local leaders that it is worth the hospital's time and relevant to their operations to engage in local economic development efforts? And how can a small, rural hospital with few financial resources make a demonstrable impact on their local economy? This session will provide a comprehensive case for rural hospital involvement in economic development alone with actionable, practical strategies for engagement in local economic development efforts that hospital leaders can take back to their organization and implement.

Honors Room

Amy Narishkin, Chief Executive Officer of Empowering Partners, LLC

"Correction to Connection: How Leaders Boost Productivity, Diversity, and Collaboration with Cultural Intelligence"

People won't speak up at work or in their community if they feel sidelined, especially those who have been historically silenced. In this interactive Workshop, participants discover how diversity, safety and belonging work when cultural intelligence is present. Participants will:

Uncover what trips us up when talking with someone who has a different perspective
Learn three tools you can use today to create genuine connection with another person without railroading them or diminishing ourselves

Chancellor Ballroom

Don Harkey, Chief Executive Officer of People Centric Consulting Group

Kathy Hull, Former Illini Community Hospital CEO; Current ICAHN Special Projects Consultant

"9 Tips for Better Boards"

Your board can be a great asset or a significant challenge. In this session facilitated by former hospital CEO Kathy Hull of ICAHN and People Centric Consulting Group CEO Don Harkey, you will hear input from a panel of hospital CEOs on 9 tips for getting more engagement and alignment from your board.

4:00-5:00

Day One Closing Session

Chancellor Ballroom

20 Years--A Look Back, A Look Forward
(Sharing Stories and Inspiration Over the Years)

Day One Closing Speaker

Stephanie Staples, Founder of Your Life, Unlimited

"Revitalize Your Work and Life! Better Together"

Are you trying to be all things to all people?

Are competing priorities and the lack of time, energy and motivation stopping you from being the best version of yourself?

If so, buckle up, it’s time to top up your psychosocial wellness tool kit.

Learn simple, purposeful, deliberate actions you can easily implement to help you revitalize yourself so that you can bring your best both personally and professionally. Get ready to see how the Kaizen principle can help you improve your quality of life - even in tough times! And… we may even have a little bit of fun!

A Toast to 20 Years

Pat Schou, ICAHN Executive Director; ICAHN Staff

5:30-7:30

Evening Reception: The Roaring Twenties

Heritage Hall/Conference Center Lobby

Be the Bee's Knees at our evening reception! This Roaring Twenties themed event will feature Magician Rob Thompson, live jazz music from the Kevin Hart Trio, a signature ICAHN drink, appetizers, and a great opportunity to network with other businesses and organizations.

Grab your spats and fedoras, prizes will be awarded to the best dressed!

7:00-8:25

Breakfast Buffet and Networking

Heritage Hall/Conference Center Lobby

8:30-9:30

Day Two Opening Session

Chancellor Ballroom

Welcome

Pat Schou, ICAHN Executive Director; Ted Rogalski, ICAHN Board President

Day Two Opening Keynote Speaker

Michael O'Neil, Founder and CEO of GetWellNetwork

"Digital Consumers and Rural Health Care"

9:30-9:45

Awards

Chancellor Ballroom

9:45-10:30

Morning Break in Exhibit Hall

Heritage Hall/Conference Center Lobby

10:30-11:15

Day Two First-Round Breakout Sessions

Various Rooms

Chancellor Ballroom

Stephanie Staples, Founder of Your Life, Unlimited

"Revitalize Your Life: The Deep Dive"

This breakout session will take a deeper look and expand on topics from yesterday's keynote session.

Honors Room

Michael O'Neil, Founder and CEO of GetWellNetwork

"Using AI to Keep Rural Hospitals Stay Connected with Patients and Families"

Today's healthcare goes beyond an episode of care; it starts outside of the walls of the hospital, as people choose to consume and manage their healthcare differently. In this new era of consumerism, elevating the patient experience throughout the healthcare journey can significantly enhance care and reduce costs. By implementing a digital-first engagement and access strategy that leverages AI-driven outreach, hospitals can lift the burden off their care teams while meeting consumer expectations for a personalized, self-service experience.

Quad Room

Lori Zindl, President of OS inc.

Shannon Williams, Director of Patient Financial Services at Kirby Medical Center

"Engaging All of Your Revenue Cycle Departments in Denial Management"

There are many departments involved in a hospital's revenue cycle and they all have a role in denial prevention. This presentation will provide an overview description of each revenue cycle department's responsibilities and highlight their role in denial prevention.

Loyalty Room

Stephanie Weatherly, Chief Clinical Officer at Psychiatric Medical Care

"Behavioral Health Challenges in Critical Access Hospitals"

This presentation explores barriers to behavioral health and provides solutions to achieving a financially sustainable, outcome driven mental health program. We'll examine four care models that can improve access to behavioral healthcare while reducing ED throughput, psychosomatic primary care physician visits, and reliance on multiple medications. CAH leaders will gain actionable insights to help them address the growing need for mental health services in rural markets.

Technology Room

SPEAKER TBD

11:20-12:05

Day Two Second-Round Breakout Sessions

Various Rooms

Chancellor Ballroom

Brian Feist, Emergency Preparedness Clinical Subject Matter Expert and Lead at Telligent QI Connect

"10 Predictable Pitfalls in the Hospital Disaster Process"

Hospitals are looked to as a source for help during disasters and we are always looking at ways to improve. We’ll take a historic look at the most common predictable pitfalls in disaster management emergency preparedness for hospitals and discuss lessons learned to help from repeating them.

Honors Room

Ralph Llewellyn, Critical Access Hospitals Industry Leader at Edie Bailly

"Strategic Redirection in a New and Evolving World"

The COVID PHE created challenges to an already financially fragile healthcare industry. Initial infusions of significant cash flows are now being offset by the realities of a changing market and workforce. This session will explore various strategic initiatives that providers must consider to better position themselves to meet the needs of patients while addressing financial vulnerabilities.

Quad Room

Benjamin Anderson, MBA, MHCDS

"Burnout and Healing: Moving Beyond the Pandemic"

When a person exhibits noticeable declines in work performance, attitude, and interactions with others, their colleagues and organizations are often quick to blame, punish, or even terminate employment.  Some employers intuitively connect these behavior changes to signs of burnout or emotional injury and offer individual coping resources, such as breathing exercises or courses in mindfulness and work-life balance.  These efforts, while well-intended and important, can seem hurtful if the causes of burnout are structural as well as individual.  In this session, Benjamin Anderson will use true stories of heroism and despair to humanize the impact of emotional injury and offer simple tools for structural changes that lead to recovery.

Loyalty Room

Kathy Fauble, ICAHN Director of Professional Services

Liz Swanson, ICAHN Professional Education Services

"ICAHN Rural Health Fellowship: Connecting Your Work to Your Values "

Technology Room

SPEAKER TBD

12:05-1:10

Lunch Buffet and Networking

Heritage Hall/Conference Center Lobby

1:15-3:30

Day Two Afternoon Session

Chancellor Ballroom

Day Two Afternoon Keynote Speaker

Alan Morgan, CEO of the National Rural Health Association

"The Rural Health Landscape"

This session will provide attendees with an overview of the current rural health policy environment. From practice, to policy, attendees will learn about current trends, legislation and regulations impacting the delivery of rural health care. Rural communities have unique health care needs, and this session looks at the future of rural healthcare for our nation.

Day Two Closing Keynote Speaker

Benjamin Anderson, MBA, MHCDS

"Advancing Rural Health Equity through Transformational Leadership

Health systems are challenged with ensuring the vitality of their organizations and success requires mission-driven and capable transformational leadership. Navigating ever-changing regulatory requirements and reimbursement models, growing workforce challenges, and deepening health disparities requires leaders to accurately diagnose these problems and develop creative and collaborative ways to solve them. In this session, Benjamin will provide practical tools that will guide leaders to continue to promote equitable systems that improve the health outcomes of patients and communities.

3:30

Closing Session and Prizes

Chancellor Ballroom

Schedule

12:00-12:55

Registration and Check In

Conference Center Lobby

1:00-2:15

Day One Opening Session

Chancellor Ballroom

Welcome

Pat Schou, ICAHN Executive Director; Ted Rogalski, ICAHN Board President

Day One Opening Keynote Speaker

Terry Foster, MSN, RN, CCRN, TCRN, CPEN, CEN, FAEN

"A Closer Look at Medical Humor"

2:15-2:40

Afternoon Break and Snack

Chancellor Ballroom

2:45-3:45

Day One Breakout Sessions

Various Rooms

Quad Room

Marie Barry, Director of Community Economic Development at Rural Wisconsin Health Cooperative

"Rural Engagement in Economic Development: Why and How"

Honors Room

Amy Narishkin, Chief Executive Officer of Empowering Partners, LLC

"Correction to Connection: How Leaders Boost Productivity, Diversity, and Collaboration with Cultural Intelligence"

People won't speak up at work or in their community if they feel sidelined, especially those who have been historically silenced. In this interactive Workshop, participants discover how diversity, safety and belonging work when cultural intelligence is present. Participants will:

Chancellor Ballroom

Don Harkey, Chief Executive Officer of People Centric Consulting Group

Kathy Hull, Former Illini Community Hospital CEO; Current ICAHN Special Projects Consultant

"9 Tips for Better Boards"

4:00-5:00

Day One Closing Session

Chancellor Ballroom

20 Years--A Look Back, A Look Forward (Sharing Stories and Inspiration Over the Years)

Day One Closing Speaker

Stephanie Staples, Founder of Your Life, Unlimited

"Revitalize Your Work and Life! Better Together"

​Are you trying to be all things to all people?

A Toast to 20 Years

Pat Schou, ICAHN Executive Director; ICAHN Staff

5:30-7:30

Evening Reception: The Roaring Twenties

Heritage Hall/Conference Center Lobby

20 Years--A Look Back, A Look Forward
(Sharing Stories and Inspiration Over the Years)

Are you trying to be all things to all people?